Citizens Charter

VISION

The Department of Social Welfare and Development envisions all Filipinos free from hunger and poverty, have equal access to opportunities, enabled by a fair, just, and peaceful society

MISSION

To lead in the formulation, implementation, and coordination of social welfare and development policies and programs for and with the poor, vulnerable and disadvantaged.

VALUES

Maagap at Mapagkalingang Serbisyo;
Serbisyong Walang Puwang sa Katiwalian;
Patas na Pagtrato sa Komunidad

SERVICE PLEDGE

We are committed to provide you quality, prompt, and courteous service from Mondays to Fridays, 8:00 A.M. to 5:00 P.M., without noon breaks; We shall endeavour to complete your transactions with us within the day.  We will inform you promptly of our actions taken so far and clearly explain to you the reason/s should we not be able to complete within the day the delivery of the service you need. We shall ensure availability of staff to attend to your concern/s even during lunch break. We shall appreciate any positive or negative feedback regarding our services, facilities and personnel. The Officers-in-Charge of our frontline services shall be available at all times for consultation and advice. All these we pledge for the best interest of the clients/customers we serve. 

For Feedback and Suggestions please E-Mail us at Our

Official e-mail Address : fo4b@dswd.gov.ph

or VISIT US Address: 1680 F.Benitez cor. Malvar Sts. Malate, Manila Philippines 1016 Philippines

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Notice to the Public

Listahanan: Tuloy ang Pagbabago

  • CHILDREN
  • COLLEGE
  • DISABILITY
  • DISPLACEMENT DUE TO DISASTERS
  • ELECTRICITY
  • FARMERS FORESTERS FISHERFOLKS-
  • HIGHSCHOOL
  • IP Listahanan data
  • IP
  • MALE
  • Nutrition
  • OCCUPATION
  • OUTER WALLS
  • POOR HHS
  • ROOF
  • SAFE WATER ACCESS
  • SENIOR CITIZENS
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  • WOMEN
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